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ILS604-70
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Evaluation of Reference Sources

ILS 604-70

Pamela R. Dennis

Professor
Professor Elsie A. Okobi
 
Objectives  
 Principles and varieties of reference services in all types of libraries
Conducting all types of reference interviews
Electronic Reference Services / Remote User services
Database Searching Techniques Dialog, Internet/
Library Instruction - foundations and techniques
Specialized Reference Service Techniques
Evaluation / Management of reference service
 
Course goals
Objectives Principles and varieties of reference services in all types of libraries Conducting all types of reference interviews Electronic Reference Services / Remote User services Database Searching Techniques Dialog, Internet/ Library Instruction - foundations and techniques Specialized Reference Service Techniques Evaluation / Management of reference service
 
Textbooks

Reference and Information Services:  An Introduction, Bopp, Richard and Linda C. Smith, eds., Libraries Unlimited, Inc., 3rd ed., 2001.

 

Introduction to Reference Work Volume II.  Reference Services & Processes.  Katz, William A., McGraw Hill, Inc., 8th ed., 2002.

 

Attracting, Education, and Serving Remote User Through the Wed: A How to do it Manual for Librarians, Donnelyn, Curtis, ed., Neal-Schuman Publishers, Inc., 2002.

 

Lambuth University
library.jpg
Luther L. Gobbel Library

Bio
 

Originally from North Carolina, I am the library director at Lambuth University in Jackson, Tennessee.  I have worked in academic libraries for eight years, mostly in archives and as circulation manager.  In addition to my library work, I teach courses in church music and interdisciplinary studies, advise 10 students, and serve on four faculty committees.  I completed a Ph.D. in musicology three years ago, and I lack two more classes of finishing my MLS degree at SCSU, specializing in the academic library track.  In my spare time, I enjoy historical research, writing articles, and speaking on music in 19th century Jackson, Tennessee (the subject of my dissertation).

 

My universitys library is very small, and all of us share responsibilities at the Reference Desk.  While I know major resources in various disciplines, I look forward to learning about many more resources in this class that will benefit the students and faculty at my university.  

 

Pam Dennis

 

Pamela R. Dennis